Frequently Asked Questions

At The Backyard Depot, we provide a complete range of outdoor solutions, including PVC fences, ornamental fences, sound barrier fencing, and hot tubs. Our services are available to a wide variety of clients—homeowners, contractors, commercial properties, and condominiums.

Yes. We are fully insured and carry comprehensive liability insurance and workers' compensation coverage to ensure peace of mind on every project.

We offer no-obligation quotes through our website or by email at info@thebackyarddepot.ca. You'll receive a preliminary quote based on the information you provide, and if needed, we can schedule a site visit to finalize the details.

Pricing depends on materials, labor, project complexity, and timeline. Every estimate is tailored to the specific needs of your property.

Yes, we offer flexible financing options, including low-interest plans, for qualified projects. Visit our Financing page for more details.

We accept major credit cards (subject to a 2.5% fee), e-transfers, cheques, and financing through our various partners.

Yes. We take care of all necessary building permits and coordinate with inspectors to ensure your project complies with all local Ontario or Quebec regulations.

Timelines vary depending on project size and scope. We provide an estimated schedule during the quoting process and keep you updated throughout the build.

We stand by our work with a standard workmanship warranty, and many materials (like our PVC fencing) are covered by manufacturer warranties. Extended protection plans are also available.